Rick Ball Ford Lincoln Sedalia is a reputable car dealership located in Sedalia, Missouri. With a strong commitment to customer satisfaction and top-notch service, the dealership offers a wide range of new and used vehicles to meet the needs of every customer. Whether it's a Ford truck, Lincoln sedan, or any other vehicle, Rick Ball Ford Lincoln Sedalia provides reliable options at competitive prices. The dealership also ensures that customers receive expert guidance and support throughout the car-buying process, making it a preferred choice for many in the area. With a focus on delivering quality vehicles and exceptional service, Rick Ball Ford Lincoln Sedalia has earned a positive reputation within the community.Whether it's for a test drive, maintenance service, or purchasing a new vehicle, customers can rely on the expertise and professionalism of Rick Ball Ford Lincoln Sedalia for all their automotive needs.
Amenities and More
- Delivery
- Credit cards
- NFC mobile payments
- In-store shopping
- Repair services
- Oil change
Reviews
No contact from the service department after dropping my vehicle off on a weekend (assumed electrical issue). Did not call to determine specifics of what was happening with my vehicle. I had to contact the service department multiple times to attempt to find out what was happening with the vehicle. No call was initiated by them until fulfilling the oil change request. I still have no idea what they actually did with my vehicle as I got no explanation other than something electrical. No paperwork, nothing. Poorest customer service experience ever. For someone who lives two hours away just wanting a little bit of information on the status of their vehicle, I got the absolute bottom of the barrel minimum.
The whole purpose of me bringing my car here was to get it mechanically working.. got the call it was good to go. Made sure to ask many times and triple check it was good to drive. Everytine I asked I was reassured. So I took it off the lot and made it 3 stores over to the gas station where it stopped working and I had to get it towed. Got it towed elsewhere to get fixed. Been here 3 times not impressed at any visit.
We purchased a 2021 Lincoln Nautilus. I can't say enough good about this dealership. From Ryan, Chris, our sales guy Kyle and everyone else I have faces but no names. They are the most polite bunch and just a great and fun experience here. This is not our first purchase here and won't be our last!
My Ford f150 had a bad spark plug issue that caused a gas smell in the cab. They found out which plug went wrong and replaced the coil and plug. Truck runs great now and no more smell. I also had a soft break issue. They figured out it was the hcu. There was a little issue with the first hcu ordered being faulty, but they ordered me another one and got me going again. Breaks are working perfectly. Thank you all at rick ball ford for doing an amazing job.
This place is definitely not what it use to be six months ago. When you call to schedule an appointment the phone keeps ringing for the service department. I figured maybe they were busy at that time but same thing that afternoon and the following day. Hard to make appointments when you can’t reach the service department.
Just recently purchased a new F150 truck. We scheduled the first oil change. We were greeted upon arrival. Staff immediately took the truck for the oil change with a truck wash afterwards then hand towel dried it. Everyone we were in contact including our salesman was courteous.
I needed a new Escape and contacted Rick Ball Ford in Sedalia. The dealership had an Escape, I went to drive it, and bought it right then. All of this was incredibly efficient, fast and pleasant. This is my fourth red Escape and I have been delighted with each one.
Mark and the rest of the service department got me fixed up and back on the road in my F-150. It was a big job and took a bit longer than I was hoping, but I understand they were busy and parts are hard to come by nowadays. Thanks again for getting me taken care of!
Location
2505 W Broadway Blvd, Sedalia, MO 65301, United States
Hours
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